Cookie Consent Policy

Last updated May 2026 

1.         Introduction

1.1. We use cookies on our Website to enhance your experience and provide tailored services. This notice explains how we use cookies and similar technologies in accordance with Singapore law. You can manage your cookie preferences at any time. Where required by applicable law, we will request your consent to use non-essential cookies through our cookie consent tool. Please take a moment to review this policy to understand how cookies work and how you can control them. This policy should be read in conjunction with the Cedar Mobile Terms of Service and Privacy Policy.


2.         Types of Cookies we use

2.1. We use different types of cookies to improve how our Website functions and serves you:

  • Essential Cookies

These cookies are necessary for the website to work properly. They help with basic functions like setting your privacy preferences, logging in, or filling out forms. While you can block these in your browser, some parts of the site may not function correctly without them. These cookies are strictly necessary and are set regardless of consent preferences, as they are required for the Website to function securely and correctly.

  • Performance and Analytics Cookies

These cookies help us understand how people use our Website, for example, which pages are popular or if any errors occur. The information collected is anonymous and helps us improve the site’s performance and usability. These cookies may include cookies set by third-party service providers that support features such as loyalty or rewards programmes and customer review or feedback tools, to help us understand how these features are used and to improve their performance. Analytics data is aggregated or pseudonymised and is not used to directly identify individuals.

  • Functional Cookies

These cookies support enhanced features and customisation, like remembering your preferences and personalised content (e.g. language preferences and login information). They may be set by us or third-party service providers that enable functionality such as loyalty and rewards programmes, referral features, and customer review or feedback displays. If you disable these cookies, certain features may not function as intended.

  • Advertising and Targeting Cookies

These cookies are used to show you ads that are relevant to your interests and to measure ad effectiveness. They may be set by us or by advertising networks. If you are using a browser or mobile device, information collected through cookies allows us to deliver and measure digital advertising campaigns. These cookies generally rely on unique device or browser identifiers rather than directly storing personal information.


3.         Why we use Cookies

3.1. Cookies allow us to: 

  • Personalise and improve your browsing experience
  • Understand how visitors interact with our Website
  • Offer relevant advertisements
  • Integrate social media features
  • Enable Website and App features such as loyalty, rewards, referral programmes, and customer reviews or feedback

3.2. You can update your cookie preferences through your browser settings or our cookie banner at any time.


4.        Your consent

By using our Website and App, you agree to our use of cookies as described in this policy. You can manage your preferences or opt out of non-essential cookies through our cookie settings tool or your browser. Please note, disabling certain cookies may impact how the site functions.

Cookies may be session-based (deleted when you close your browser) or persistent (stored for a defined period unless deleted earlier). 


5.        Third-party Cookies
 

Some cookies on our site are placed by third-party service providers to enable specific Website features or services, such as analytics, embedded content, loyalty or rewards functionality, and customer review or feedback features.

We may also use cookies and similar technologies provided by analytics, advertising, rewards, customer engagement, and social media partners to improve our services, Website functionality, and communications.

These third-party providers may collect information about your interaction with these features in accordance with their own privacy and cookie policies. While we work with trusted partners, we do not control how third parties use their cookies and encourage you to review their policies where applicable.

The third-party services we use may change from time to time as our Website and services evolve.


6.        Privacy and data collection

We take your privacy seriously. Our Privacy Policy explains that we use cookies and how customer information which may be collected is handled. This may include data such as your IP address, browser type, device information, and site activity to improve your experience. We do not sell your personal information. Any data collected through cookies is used to support Website functionality, analytics, loyalty or rewards features, customer reviews or feedback, and service improvements, and is handled in accordance with our Privacy Policy.

By using our Website, you confirm that you have read and understood our Privacy and Cookie Consent Policies.


7.         Managing your Cookie preferences

7.1. You are in control. You can:

  • Use our cookie consent tool to adjust settings at any time
  • Disable or delete cookies through your browser
  • Opt out of third-party cookies directly through the providers’ websites
  • Adjust preferences for functional cookies that support optional features such as loyalty programmes or customer review displays

Some browsers offer ‘Do Not Track’ signals. At this time, our Website does not respond to browser-based DNT signals. Users can manage cookie preferences using the tools described above.

Please note that some site features may not work as intended if cookies are disabled. 


8.        Updates to this Policy

We may update this Cookie Consent Policy to reflect changes in technology, legal requirements, or our practices. Please check back from time to time. Your continued use of our site means you accept any updates we make. 


9.         Contact us

If you have any questions about our cookie use, we are here to help. Please contact us at: support@cedarmobile.com