Once you purchase a Cedar Mobile eSIM plan, you’ll get an email within a minute or two with your installation iOS and Android link and QR code.

Can't see it? Check in your spam or junk folder just in case.

Before your start (quick checklist).

Make sure you have the basics covered:

1. Your phone is unlocked and eSIM compatible,
2. Wi-Fi is strong and stable
3. Latest iOS or Android software is installed
4. VPN/firewall is turned OFF
5. Screen Auto-lock is disabled (so setup isn't interrupted)
6. Don't interrupt the installation once it starts

Tip: You can activate your eSIM before your trip (highly recommended!).

An eSIM (that’s short for embedded SIM) is a new digital technology that can be downloaded to your phone or device. No more old fashioned plastic SIMs and finding a paperclip - it’s all done electronically and way more convenient.

Just double-check that your phone isn’t locked and is eSIM compatible, your VPN and firewall are turned off and your phone has the latest software downloaded on it -  no surprises at the airport, please!

You've got 2 options:

1.Before you jet off

This is the best and smoothest way to go. We recommend installing and activating your eSIM the day before you fly out. That way, you’re ready when yiu arrive at your destination.

2. When you arrive

Decided to leave it to last? (always the optimist). You can activate your eSIM once you land. Just make sure you’ve got a strong and stable internet/Wi-Fi connection.

Want the step-by-step jdetails? Check out the FAQ: How to activate my eSIM?

How much data you need totally depends on how you use your phone - if your doing lots map-checking, music downloading, TikTok-scrolling, Netflix-bingeing or more of an “email and chill” kind of traveller? Let’s break it down so you’re never caught off-guard abroad.

Before you go on your travels it’s a good idea to check whether your phone is locked. Don’t worry, it’s super easy, and we’ll walk you through it.

Installation means downloading your eSIM onto your phone.

Activation? Well, this is a two-step process:

1. First, your phone activates the eSIM itself - this gets everything set up and ready.
2. Then, when you land in your destination, you turn on your eSIM - this time, our Cedar Mobile data plan connects to the local mobile network and goes live.

Pro tip:
You’ll need internet and a phone that’s eSIM compatible and unlocked. So best to get it sorted before you jet off. That way, your phone is ready the moment you land!

Remember: your data plan only kicks in when you're actually on the ground in your destination country.